Lauren McMullen, Relationship Marketing Evangelist
Social Media Marketing

How to Create a Successful Social Media Marketing Plan

Social Media Marketing  - 3 necessary paradigm shifts you and your client must make for success.

Mari Smith VIP Retreat

I am just home from attending the Mentor With Mari VIP Retreat in San Diego CA! What an incredible opportunity it was to rub shoulders with 17 other committed Social Media evangelists like myself. And then to be led by none other than Mari Smith, whom Fast Company has dubbed the Pied Piper of Facebook, I cannot express my gratitude!

Wow… I believe this event was life changing not only for each of our businesses but for our personal growth as well. Mari has been championing her special concept of Relationship Marketing for over 10 years. In fact she jokes that she has become an overnight success 10 years in the making.

News Flash! Keep an eye out for Mari’s new book titled,

The New Relationship Marketing: How To Mari Smith Book Cover Build A Large, Loyal, Profitable Network Using The Social Web due out September 13, 2011

It is amazing to me that even before Facebook and Twitter were available Mari Smith was teaching about the concepts of Relationship Marketing and how they would change the marketing world for the better. I love her concepts of relationship marketing because it places the emphasis on the consumer and what they truly want and need.

During our retreat I learned about three distinct paradigm shifts that we and our clients must embrace before we can create a successful Social Media Marketing Plan.

First, the relationships must always come first. Your intention says it all. Are you creating a false sense of a relationship only to sell your products and services or are you developing a relationship with people who actually need access to what you are selling? If the relationship is real, you will not need to “sell” them at all because they will naturally come to you pre-sold.

Secondly, Social Media is a tool not a magic bullet. This is a difficult concept for most of us as social media evangelists because we are so excited by the possibilities we see.  Social Media is only a tool and the value of a tool depends on how it is used. There are many people jumping on the social media bandwagon right now because it is fashionable or cool. We must be careful, as evangelists, not to push people into Social Media before they are ready because if they do not get the results they expect they will only generate negative press for the industry.

Before Social Media Marketing can be effective your business needs to address all traditional marketing pieces such as a clear niche, target market and unique selling proposition.

Finally, Social Media Marketing is still sales so if you are uncomfortable with that concept you will need to get over it to be successful. (This is the one lesson I had the most problems with but thanks to Debbie White I am beginning to understand the concept). The fact is, we are all selling ourselves all the time if we are in business. If we don’t need to make sales then we have a hobby not a business.

The difference between ethical and unethical selling is in your intention. Do you really have a product or service that is the answer to a problem that will help your prospect or are you only trying to persuade them to purchase your product so you can benefit your bottom line?

I want to thank everyone from the Mari Smith VIP Retreat for your part in my education process and most of all I want to thank Mari for bringing us all together for those 3 magical days in San Diego CA.

Lauren

p.s. I would love if all the other Mari mentees could share in the comments below what your most valuable takeaway was from our time together at the retreat.

  • Pingback: Relationship Marketing and Social Media Projects — Mega Update | Winners Academy

  • http://twitter.com/MarioCoronatv Mario Corona

    Hi Lauren! Please let me be honest: What I have read on your article about the three paradigms shifts that us and our clients must make for success is one of the golden pieces of knowledge I´ve found on Social Media. I´m honored of being interacting and learning with these great team!

    • http://easysocialmediamanagement.com Lauren McMullen

      Right back at you Mario! I think there is a certain caliber of people drawn to Mari Smith and her programs and I have loved getting to know everyone involved.

  • http://twitter.com/LaniVoivod Lani Voivod *A-Ha!*

    Lauren, wonderful takeaways! I have to say, in addition to your three paradigm shifts and the great feedback from Kathi, Kay, Kevin, and Debbie, I was most affected by:

     1) The CALIBER OF PEOPLE who were drawn to the Retreat,

    2) The amazing ENVIRONMENT that Mari created for us,

    3) The POWER of the conversations and ideas we all exchanged, and

    4) The LASTING IMPACT it is all having on me long after the actual event is over.

    I feel like true connections have been made – supportive, collaborative connections with brilliant, visionary, determined, focused professionals who are committed to bringing their talents and expertise to a new level. YOU are an extraordinary example of this, Lauren. You are on FIRE since our return. I can tell you are motivated and you’re executing projects and ideas that are nothing short of inspiring.

    I have such love and respect for everyone who was at the Retreat. What a special time we shared together, and I’m so grateful to have made the decision to stop our ordinary lives and trust the power and possibilities of Mari’s intention and invitation.

    Thanks for the post, and for the friendship, FUN, and opportunities ahead!

    • http://easysocialmediamanagement.com Lauren McMullen

      Thank you for your kind words Lani. I too am honored to have been a part of this amazing group of indiviguals. The time we shared was magical! Thanks to our “fearless leader Mari”

  • http://www.slice-works.com Kathi Rabil

    Lauren, truly the dynamics of the group was the most magical part of our time together. Mari enabled that by introducing us in the Facebook group, our weekly webinars and the team project. Finally meeting in person, we were already comfortable with one another and had reached a certain level of trust. I am in agreement, that many of these relationships will be lifetime friendships.

    My mani takeaway–which I thought was brilliant–social media fills your sales funnel. A good sales funnel creates ROI.

    • Lauren

      Brilliant Take-a-Way! Can I quote you on that? Social Media fills your sales funnel and a good sales funnel creates ROI!

  • http://kaywalten.com Kay

    Lauren, great post. The weekend was fabulous. What I found to be rewarding was how everyone who participated brought a dynamic and facet of their expertise, insight and personality, yet there was a common thread beyond social media that tied us together. I could not imagine a more perfect group of people to work & share with.

    • Lauren

      Thanks Kay, Like you I feel I have made friends for life. This was my first experience in a mastermind type of situation so I did not know what to expect. It was amazing to me how quickly we became comfortable we were with each other.

  • http://kevinklau.com Kevin

    Hey Lauren,

    What a great post you have here! I can feel your excitement and energy just by reading it. I think what was most valuable for me was the collaboration and intimacy of working with a group of professionals. Everyone brought to the table a unique story and background to share that really was pervasive in all the conversations and discussions.

    Most definitely the relationship building was important and something that cannot be overlooked in the social media business. Great read!

    • Lauren

      Thanks Kevin, I agree, Each persons different perspective meant a lot to me as well.

  • Lauren

    Very well put Deb

  • Debbie White

    Lauren,

    I’m glad I was able to share some thoughts that had impact regarding SALES. As entrepreneurs and business owners, it is imperative to understand that if we do not feel empowered by the possibility of a sale of our service or product (because of the value our product or service brings to our prospective client/customer), then we must re-frame our thinking on this subject. I have watched so many entrepreneurs and owners struggle with their issues around being perceived as a ‘salesman’, Because they never gained confidence in this area, they COST their prospective clients the solution to a problem that prospective client was seeking by not asking them to move forward in a decision to buy the product or service.

    Also, for those wonderful Social Media Evangelists, such as yourself Lauren, it’s important that we can show a prospective client of Social Media how they can profit from SM. In any business – from brick and mortar to online to consulting services – we are all wishing to have more clients and ultimately more profitability or at least a more sustainable income. Too many businesses focus on finding ANY customer or client instead of those that are the best fit for their business. If your customers/clients are driving you crazy or you’re dealing with a lot of ‘issues’ with your clients, many times it is because you didn’t market to the right people and you didn’t ‘sell’ your services to the right person. I believe social media is a Profitable TACTIC to either fill the sales funnel or bring people in the door of your business. Most importantly if SM is done correctly you will be building relationships and communicating with your IDEAL client. How much better could it get? More of the RIGHT clients to create more profitability in a business!!

    We just spent a weekend with an amazing group of integrity centered, highly skilled individuals being mentored by the absolute best in the industry – the marketplace NEEDS the level of integrity we bring to the table! I was reminded of that throughout the weekend. The new voice in sales, relationship marketing and social media is to sell and speak from the heart! Blessings to all, Deb White

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